746903
9781591131700
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Phillips presents 12 excellent training activities scripted by a master facilitator for classes on communication, leadership, customer service, teamwork, problem solving, and performance improvement. This is a useful book for all trainers and presenters.Phillips, Darin J. is the author of 'Facilitating Corporate Solutions Activities to Teach Soft Skills' with ISBN 9781591131700 and ISBN 1591131707.
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