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9780273703945
‘remarkably valuable' Robert B. Cialdini, Author,Influence: Science and Practice ‘one of those rare management books founded almost exclusively on reality!' Kevin S Beeston, Chairman, Serco Group plc ‘an invaluable guide to the practical and messy business of engaging staff to achieve better performance.' David Bell, Permanent Secretary, Department for Children, Schools and Families ‘... comprehensively addresses the issue of building competitive edge by harnessing the energies of an engaged workforce.' Sir David Varney, HM Treasury Look around your business. Are your people committed to your goals? Or are they merely complying with them? Imagine how much further you could go if everyone knew where they were going and actuallywantedto get there ... It's just common sense that the more committed people are to their work, the more they're going to put in and the more your business will get out. The evidence bears this out: engagement levels predict profitability. But how do you make sure people are on board?The Extra Mileshows you how to achieve that extra competitive edge by harnessing the commitment of your people, and engaging them with your aims. MAKE SURE YOUR COMPANY GOES THE EXTRA MILEBrady, Chris is the author of 'Engage to Win The New Compettive Advantage When Everyone Has a Strategy', published 2007 under ISBN 9780273703945 and ISBN 0273703943.
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