154491
9780130485298
Effective Customer Service Ten Steps for Technical Professions
by Goetsch, David L., Davis, Stanley B.
512607
About this item
- Condition: Good
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- Ships From: Little Rock, AR
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About this item
- Condition: Good
- Provider: GoTextbooks Contact
- Provider Rating: 74%
- Ships From: Little Rock, AR
- Shipping: Standard
- Comments: Used books are NOT guaranteed to contain components and/or supplements such as: Access Codes or working CD's/DVD's! Ships fast! Expedited shipping 1-3 business days; Standard shipping 7-14 business days. Ships from USA!
Product details
- ISBN-13: 9780130485298
- ISBN: 0130485292
- Publisher: Prentice Hall PTR
AUTHOR
SUMMARY
David L. Goetsch is Provost of the Joint Campus of the University of West Florida and Okaloosa-Walton Community College and Professor of Quality, Management, and Safety. Dr. Goetsch is also President and CEO of the Institute for Continual Improvement.Goetsch, David L. is the author of 'Effective Customer Service Ten Steps for Technical Professions' with ISBN 9780130485298 and ISBN 0130485292.
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