23067729
9780863883415
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By working through the material in this book, readers will be able to understand how to communicate effectively, how to treat individuals with respect and dignity in all types of settings, and how to encourage positive communication with people who have hearing difficulties.Mansfield, Jill is the author of 'Effective Communication with People who have Hearing Difficulties : Group Training Sessions', published 2004 under ISBN 9780863883415 and ISBN 0863883419.
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