Education Criteria for Performance Excellence Baldrige National Quality Program (2003

Will help org. respond to the diverse needs of students, the need for enhanced curriculum & educ. delivery methods, changing regulatory require., demanding accreditation require., & the growing role of the Internet. Whether your org. is small or large, is involved in K-12 or higher educ., or has one facility or multiple sites, these Criteria provide a valuable framework that can help you plan in an uncertain environment. Use the Criteria to assess performance on a range of key indicators: student learning, student & stakeholder satisfaction, educ. design & delivery, financial, faculty & staff development & well-being, & operations. Can help you align resources; improve communications, productivity, & effectiveness; & achieve strategic goals.Hertz, Harry S. is the author of 'Education Criteria for Performance Excellence Baldrige National Quality Program (2003' with ISBN 9780756730772 and ISBN 0756730775.