669436
9781898723127
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This book highlights the largely untapped skills and potential contribution women employees could make to Total Quality programmes. It explains how the principle of Equality Driven Total Quality can be extended to encompass the full diversity of a workforce and how the principles involved can be applied to other industrial sectors.Shapiro, Gillian is the author of 'E - Quality Bridging the Total Quality Involvement Gap' with ISBN 9781898723127 and ISBN 1898723125.
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