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3641835

9780066620701

E-loyalty

E-loyalty

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Product details

  • ISBN-13: 9780066620701
  • ISBN: 0066620708
  • Publisher: HarperCollins Publishers

AUTHOR

Smith, Ellen

SUMMARY

One of America's leading loyalty experts presents her powerful strategies and implementation advice for keeping online customers coming back for more. Offers a step-by-step guide for developing an e-loyalty strategy, based on proven strategies.Smith, Ellen is the author of 'E-loyalty' with ISBN 9780066620701 and ISBN 0066620708.

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