Developing Rates for Small Systems

List of Figures, v List of Tables, vii Acknowledgments, ix Introduction, xi Chapter 1 Customer Account and Usage Data, 1 Introduction, 1 Customer Information, Importance of Customer Records, 2 Customer Classes, 7 Wholesale Customers, 9 Unmetered Accounts, 9 Chapter 2 Preparing a Financial Plan, 11 Overview of the Financial Planning Process, 11 Development of the Financial Plan, 12 Summary of the Financial Plan, 19 Establishing Target Reserve Balances, 20 General Overview of Industry Standards, 20 Chapter 3 Determining a Pattern of Revenue Increases and Test-Year Revenue Requirements, 25 Introduction, 25 Evaluating the Sufficiency of Revenues Projected Under Existing Rates, 26 Determining Revenue Requirements in the Context of a Plan of Rate Revenue Adjustments, 26 Evaluation of Alternative Plans for Determining Revenue Adjustments, 27 Chapter 4 Rate Design, 33 Introduction, 33 Rate or Pricing Objectives, 34 Rate Design Concepts, 35 Rate Evaluation, 39 Chapter 5 Special Considerations, 41 Public Involvement, 41 Regulatory Approval of Rates, 43 Rate Change Phase-in, 43 System Development Charges and Funding of Capital Facilities, 44 Rates by Customer Class, 44 Appendix A Alternative Cash Flow Plans, 47 Glossary, 51 Index, 57 List of Manuals, 59American Water Works Association Staff is the author of 'Developing Rates for Small Systems', published 2004 under ISBN 9781583213087 and ISBN 1583213082.