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1. Working in Teams, 2. Teaching Others, 3. Leading Others, 4. Serving Customers , 5. Solving Problems, 6. Using Negotiating Skills, 7. Working Effectively With Others, 8. Field StudyAgency for Instructional Technology Staff is the author of 'Developing Interpersonal Skills' with ISBN 9780538689724 and ISBN 0538689722.
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