Designing Feedback: Performance Measures for Continuous Improvement (Management Library)

A key part of management responsibility is providing feedback to staff and setting realistic objectives for their continuing development. This book explains how to set targets that are measurable and that can be reviewed on a regular basis. It draws on the real experiences of leading industry figures and shows how a workforce can be motivated by being given goals that clearly relate to the overall objectives of the business.Thor, Carl G. is the author of 'Designing Feedback: Performance Measures for Continuous Improvement (Management Library)', published 2004 under ISBN 9780852975923 and ISBN 0852975929.