Defense Management Tools for Measuring And Managing Defense Agency Performance Could Be Strengthened

Assesses the effectiveness of defense agency performance contracts as mgmt. tools. Also reviews other tools (performance plans & balanced scorecards) & focuses on 3 defense agencies -- the Defense Logistics Agency, the Defense Info. Systems Agency, & the DoD Educ. Activity. The report addresses: (1) the extent that the defense agencies initially used performance contracts, including whether this tool addressed attributes associated with results-oriented mgmt.; (2) defense agencies' efforts to implement performance plans using lessons learned from the initial contracts; & (3) the extent that DoD established mechanisms to share lessons learned. Reviews the content of these tools, but not the actual or reported performance. Illus.Pickup, Sharon L. is the author of 'Defense Management Tools for Measuring And Managing Defense Agency Performance Could Be Strengthened', published 2004 under ISBN 9780756745622 and ISBN 0756745624.