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9780787976200

Customer Service Delivery Research And Best Practices

Customer Service Delivery Research And Best Practices
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  • Condition: New
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  • Ships From: San Diego, CA
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  • Comments: New. In shrink wrap. Looks like an interesting title!
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Product details

  • ISBN-13: 9780787976200
  • ISBN: 0787976202
  • Edition: 1
  • Publication Date: 2005
  • Publisher: Wiley & Sons, Incorporated, John

AUTHOR

Fogli, Larry, Ukei, Jennifer, Fogli, Lawrence

SUMMARY

A Wealth of Knowledge and Best Practices for Customer Service DeliveryCustomer Service Delivery Contributors IncludeSeymour Adler Scott M. Brooks Diane Catanzaro David N. Dickter Lawrence Fogli Emily L. Hause Jerard F. Kehoe Stephanie D. Kendall Clifton Lemon Michael A. McDaniel Miriam T. Nelson Eduardo Salas Robert J. Vance Deborah L. Whetzel Jack W. WileyFogli, Larry is the author of 'Customer Service Delivery Research And Best Practices', published 2005 under ISBN 9780787976200 and ISBN 0787976202.

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