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217129

9780130859594

Customer Service Career Success Through Customer Satisfaction

Customer Service Career Success Through Customer Satisfaction
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Product details

  • ISBN-13: 9780130859594
  • ISBN: 0130859591
  • Edition: 2
  • Publication Date: 2000
  • Publisher: Prentice Hall PTR

AUTHOR

Timm, Paul R.

SUMMARY

CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER SATISFACTION offers comprehensive skills-based training in developing positive attitudes. Solve problems to build customer loyalty. Attain profitability through customer satisfaction. Lead and empower the service process. Direct marketplace acceptance and corporate growth.Timm, Paul R. is the author of 'Customer Service Career Success Through Customer Satisfaction', published 2000 under ISBN 9780130859594 and ISBN 0130859591.

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