1934789

9780131779969

Customer Service Career Success Through Customer Loyalty

Customer Service Career Success Through Customer Loyalty
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  • ISBN-13: 9780131779969
  • ISBN: 0131779966
  • Edition: 3
  • Publication Date: 2004
  • Publisher: Prentice Hall PTR

AUTHOR

Timm, Paul R.

SUMMARY

This book ties together the best information from trade books and textbooks, and then adds a clear and usable process for developing the kinds of skills, attitudes, and thinking patterns needed to win customer loyalty.Timm, Paul R. is the author of 'Customer Service Career Success Through Customer Loyalty', published 2004 under ISBN 9780131779969 and ISBN 0131779966.

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