596074
9780938721826
A business expert presents a process to identify, create, and maintain a relationship with a client using his 12 Lifetime Tools. Aspiring new sales people and seasoned CEOs alike will find his strategies appropriate and useful.Buckingham, Richard is the author of 'Customer Once, Client Forever 12 Tools for Building Lifetime Business Relationships' with ISBN 9780938721826 and ISBN 0938721828.
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