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223570

9780201608137

Customer Driven Company Moving from Talk to Action

Customer Driven Company Moving from Talk to Action
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Product details

  • ISBN-13: 9780201608137
  • ISBN: 0201608138
  • Publication Date: 1993
  • Publisher: Basic Books

AUTHOR

Whiteley, Richard C.

SUMMARY

Rated byFortuneMagazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.Whiteley, Richard C. is the author of 'Customer Driven Company Moving from Talk to Action', published 1993 under ISBN 9780201608137 and ISBN 0201608138.

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