Customer Comes Second Put Your People First And Watch Em Kick Butt

Tom Peters says, Hal Rosenbluth's story is one of the great unsung business success sagasÓ. The secret of his success & that of his company, Rosenbluth International (RI), is simple: He concentrates on his employees first & his customers second. This formula has transformed his company from a small family business into a global industry leader. In this classic on counterintuitive management practice, the entrepreneurial genius & visionary leader of RI shows you how to use exceptional service to win in any industry, by ensuring that your employees -- your company's greatest asset -- win you the best customers & propel your business to the greatest heights of success. Find out how Rosenbluth's winning ideas can transform you & your co.Rosenbluth, Hal F. is the author of 'Customer Comes Second Put Your People First And Watch Em Kick Butt', published 2002 under ISBN 9780756788032 and ISBN 075678803X.