7053970
9781900512862
The British are not known for their skills at complaining. We are more likely to apologise or roll our eyes than take up our grievance with the relevant authority. This is a handbook for consumers, to help them stand up for their rights.Griegson, Jasper is the author of 'Complete Complainer', published 2000 under ISBN 9781900512862 and ISBN 1900512866.
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