4074257
9780131574120
Here's the invaluable handbook for every executive, secretary, salesman or department head who depends on clear and concise business correspondence to get the job done right-the first time! Whether you want to modernize and improve the firm's letter-writing, or need to make apologies or sell a product through the mail-this book makes you an instant expert at writing crisp, result-getting letters.Cresci, Martha W. is the author of 'Complete Book of Model Business Letters' with ISBN 9780131574120 and ISBN 0131574124.
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