Communication @ Work Ethical, Effective, and Expressive Communication in the Workplace

Communication @ Workteaches students to produce ethical, effective, and expressive communication in the workplace by presenting practical skills and applications, and by challenging students to communicate imaginatively in their future careers. The user-friendly material is current, engaging, and based on sound research extending from both the communication and social science fields. In addition, much of the complex theory students find so difficult to understand is explained in clear, practical ways, helping students to develop the skills they will need to succeed in the workplace.Features "Reality @ Work"boxes offer real and hypothetical examples designed to introduce theory and practice in realistic and ever-changing workplaces. Flexible organizationallows instructors to customize the sequence of core material to their needs, tailoring the amount of focus they want on small group/team and presentational speaking. Providesextensive coverage of presenting in both formal and informal settings. "Quick Start" chapters on informative and persuasive speaking give students the basic skills they need for effective speaking; followed by more in-depth coverage for those students interested in more advanced concepts and techniques. "Contemporary Voices"features three popular speakers and writers who reflect contemporary communication scholarship: Peter Senge on learning organizations, Daniel Goleman on emotional intelligence, and Stephen Covey on principled leadership with effective habits. Solid coverage is supported with lively,up-to-date examplesthat will resonate with students. Chapter-end activitiesprovide students with an opportunity to focus on technology, teamwork, ethics, writing, and speaking. Praise forCommunication @ Work"[The] references are cutting-edge and current. It sets the tone well for the primary focus of business communication, and allows students to pull in and relate their more specialized knowledge of theoretical concepts in business and organizational behavior, to focus specifically on the challenges of communication in contemporary organizations." --Mary L. Mohan, SUNY Geneseo"I have really enjoyed the comprehensiveness of this text. It combines the in-depth techniques of a handbook with the pedagogy of a successful textbook. . .[and] presents a synergy of research and information from multiple disciplines that contributes to successful oral communication." --Thomas J. Healy, Salem State College"My experience has been that most textbooks are dry and the students struggle to get through the course material. This book, however, does a very nice job of integration theory/concepts and application to workplace settings." --Tina M. Harris, University of GeorgiaKelly, Marylin is the author of 'Communication @ Work Ethical, Effective, and Expressive Communication in the Workplace', published 2005 under ISBN 9780205342235 and ISBN 020534223X.