4936890
9780674023154
In this book, a widely respected advisor on academic administration and ethics offers tips, insights, and tools on handling complaints, negotiating disagreements, responding to accusations of misconduct, and dealing with difficult personalities.Gunsalus, C. K. is the author of 'College Administrator's Survival Guide', published 2006 under ISBN 9780674023154 and ISBN 0674023153.
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