Coaching for Commitment

Managers and supervisors cannot afford to be removed from their employees. In order to build commitment, enhance organizational productivity, and maintain employee satisfaction, managers must actively engage their employees--they must coach them. While most managers recognize the necessity of coaching, few of them know how to develop their skills. Reading a book is a great start. But they also want to know where they stand. They want to know what they2re doing right--and what they2re doing wrong.And now managers have just the tool they need. The Coaching Skills Inventory (CSI) is an easy-to-take, easy-to-score 360-degree instrument that shows managers where improvement is needed. Managers will take no more than a few minutes to fill out the assessment, and tabulating the results takes just a minute. But the results are invaluable. Plus, to get an even more complete picture of coaching skills, you should distribute several copies of the CSI: Other to the manager2s coworkers and direct reports. The CSI: Other is an easy-to-use instrument that enables you to combine self and anonymous observer assessments and harness the power of 360-degree feedback. Managers will know not only how they rate themselves, but also how others perceive them. The action plan provided at the And of the CSI: Self will show managers how to use what they2ve learned to improve their abilities. Thousands of managers have already enhanced their performance with these assessment tools--and you and your managers will too! Managers will know how they rate in five key areas: Contact and core skills Counseling Mentoring Tutoring Confronting and challengingKinlaw is the author of 'Coaching for Commitment' with ISBN 9780883902370 and ISBN 0883902370.