Case Studies in Organizational Communication

Beverly Davenport Sypher, Ph.D., is Associate Professor of Communication Studies at the University of Kansas where she teaches and does research on organizational communication. In 1987, she was a Distinguished Visiting Fellow at Chisholm Institute of Technology in Melbourne, Australia, and in 1985 she was named a University of Kentucky "Great Teacher." Her research focuses on communication and communication related abilities and their relationship to individual success at work. In addition to the evaluation research at IBM as discussed in this volume, she has also worked on communication projects at CIGNA Corporation, Corning Glass, General Electric, and various nonprofit, governmental, and health-related organizations.Sypher, Beverly Davenport is the author of 'Case Studies in Organizational Communication', published 1990 under ISBN 9780898622874 and ISBN 0898622875.