5120015
9781428805699
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Never HIGHLIGHT a Book Again! Virtually all testable terms, concepts, persons, places, and events are included.look no further for study resources or reference material. Cram101 Textbook Outlines gives all of the outlines, highlights, notes, and practice-tests for your textbook. Only Cram101 is Textbook Specific. Cram101 is NOT the Textbook.Green, Ken is the author of 'Call Centers Technology and Techniques', published 2006 under ISBN 9781428805699 and ISBN 1428805699.
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