Praise for Becoming a Successful Manager "It provides effective tips, especially in delivering constructive criticism, conducting interviews, and running meetings. I would recommend it as mandatory reading." --Joan Gundlach Vice President, Central Region Affiliate Sales A&E Television Networks "It is a refreshing review of many forgotten skills and techniques necessary to "grow" your employees and your business." --Dennis Twitty Agent State Farm Insurance "New managers will recognize that the authors have been where they are going and will want to learn from the experience." --Rodger De Rose Retired Arthur Andersen Partner "For organizations seeking to create competitive advantage through people development, the tenets and practical suggestions put forward become a living process and mandatory reading." --Dorset Sutton Vice President/Managing Director Colgate-Palmolive, Southeast Asia Region "It is a practical step-by-step guide to achieving managerial success and a must for every corporate training department. A remarkable book." --Arthur Coren Former Chairman and CEO Zenith Controls, Inc. "It's full of practical insights, helpful examples, and all the right values." --Tom Morris Morris Institute for Human Values Author of True Success and If Aristotle Ran General Motors Congratulations! You were promoted to manager. But after the celebration and the accolades, do you find yourself asking, "What do I do next? How can I be most effective? What is my central role?" Authors Jack H. Grossman and J. Robert Parkinson have the answers in this comprehensive learning tool, Becoming a Successful Manager. The authors offer solid advice and skill-building exercises to help you evolve successfully into your new role as manager. Each chapter provides essential advice and specific steps for a new manager to cultivate employees' diverse skills and create a productive work environment. Topics include: Creating a healthy culture Conducting meaningful performance reviews Delegating responsibilities Handling harassment and resolving conflicts Hiring effective people And moreGrossman, Jack H. is the author of 'Becoming a Successful Manager How to Make a Smooth Transition from Managing Yourself to Managing Others' with ISBN 9780658014895 and ISBN 0658014897.