331175
9780824796778
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"Comprehensively covers all phases of the application of Total Quality Management (TQM) to product design and development--from initial concept to customer support--addressing statistical quality control, manufacturing engineering, processes and procedures management, and motivation management. Provides rigorous definitions of the principles of TQM. "Moss, Marvin A. is the author of 'Applying Tqm to Product Design and Development' with ISBN 9780824796778 and ISBN 0824796772.
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