Name: Applying Total Quality Management to Behavioral Health and Social Service Organizations : An OPEN MINDS Special Report
ISBN: 9781878586636

by Oss, Monica E., Franchino, Vickie C.

Applying Total Quality Management to Behavioral Health and Social Service Organizations : An OPEN MINDS Special Report

by Oss, Monica E., Franchino, Vickie C.

Out of Stock

The item you're looking for is currently unavailable.

ISBN-13: 9781878586636
ISBN: 1878586637
Publication Date: 1999
Publisher: OPEN MINDS

AUTHOR

Oss, Monica E., Franchino, Vickie C.

SUMMARY

This OPEN MINDS discussion guide explains the concept of total quality management and its application to the behavioral health and human service fields. The guide also outlines a step-by-step process for managers to use in implementing a TQM approach at their agency.Oss, Monica E. is the author of 'Applying Total Quality Management to Behavioral Health and Social Service Organizations : An OPEN MINDS Special Report', published 1999 under ISBN 9781878586636 and ISBN 1878586637.

[read more]