Jack Hessburg has the ideal background to provide a valuable reference book on air carrier maintenance operations. His long career at Boeing was centered around worldwide customer airline support, and his eventual assignment as the principal maintenance representative on the B-777 design team helped Boeing provide a customer-friendly, easy- to-maintain, and extremely reliable airplane. Jack Hessburg knows his subject and this book can help anyone to understand the complex issues of U.S. air carrier operations. Gordon Bethune, Chairman, Chief Executive Officer Continental Airlines, Inc."A must read." --Frank Jackman, Editor in Chief, O&M magazineTune up your knowledge base. Sharpen your vision. Streamline all phases and facets of operation. And get ready for 25% growth over the next 5 years.*Reach "faster, better, cheaper" goals with streamlined MRO strategies *Get an incisive, brilliant probe of this fast-changing, fast-growing industry sector *Discover insights, pointers, and stratagems for managers, executives, designers, developers, technical staff, equipment manufacturers, and anyone who needs a clear-eyed, farsighted overview of MRO *Work within rule, regulatory, paperwork, and industry interdependency constraints *Locate facts and figures quickly with tables, charts, forms, graphs, and the most complete collection of MRO data ever assembled *Develop leadership and expertise with the first handbook in the field *Written by the Lifetime Achievement award-winning chief mechanic and developer of the Boeing 777's computerized maintenance systemAirworthiness, efficiently and legally. That's what MRO is all about. Industry shorthand for maintenance, repair, and overhaul, MRO spells air carrier profitability and safety. And Jack Hessburg'sAir Carrier MROis the key to stellar-level MRO leadership and training.Hessburg, Jack is the author of 'Air Carrier Mro Handbook Maintenance, Repair, and Overhaul' with ISBN 9780071361330 and ISBN 0071361332.