271498

9789687529677

Administracion Y Control De LA Calidad

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  • ISBN-13: 9789687529677
  • ISBN: 9687529679
  • Edition: 4
  • Publication Date: 1999
  • Publisher: Cengage South-Western

AUTHOR

Evans, James R., Lindsay, William M.

SUMMARY

1. Introduction to Quality 2. Quality in Manufacturing and Service Systems 3. Quality Management Philosophies 4. Managing for Quality and High Performance 5. Focusing on Customers 6. Leadership and Strategic Planning 7. Human Resource Development and Management 8. Process Management 9. Tools for Process Management 10. Measurement and Strategic Information Management 11. Building and sustaining Total Quality Organizations 12. Quality Assurance and Control 13. Fundamentals of Statistical Process Control 14. Additional Topics in Statistical Process Control 15. Reliability.Evans, James R. is the author of 'Administracion Y Control De LA Calidad', published 1999 under ISBN 9789687529677 and ISBN 9687529679.

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