Active Communication

Using Matthew Westra's conversational and class-tested book, readers will learn the skills they need to take an active role in the communication process. Appropriate for 'helpers' from a variety of disciplines, including counseling, human services, psychology, speech communication, teacher education, business, and health, this book helps readers learn to observe, reflect upon, and practice active listening in a helping environment. Interdisciplinary applications of listening and speaking are presented to help facilitate development of the specialized concepts that helping professionals employ, which involves directness, openness, and empathy.Westra, Matthew is the author of 'Active Communication', published 1995 under ISBN 9780534340070 and ISBN 0534340075.