6108767
9780073380995
ABC's of Relationship Selling Through Service
by Futrell, Charles M.
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- Comments: ALTERNATE EDITION: International Edition Book - Brand New with different ISBN and title! Fast reliable shipping, please contact us for any query. Supplemental items not usually included.
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Product details
- ISBN-13: 9780073380995
- ISBN: 0073380997
- Edition: 10
- Publication Date: 2008
- Publisher: McGraw-Hill Companies, The
AUTHOR
SUMMARY
ABC's of Relationship Selling, 10/e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.Futrell, Charles M. is the author of 'ABC's of Relationship Selling Through Service', published 2008 under ISBN 9780073380995 and ISBN 0073380997.
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