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9780452271029

5 Pillars of Tqm How to Make Total Quality Management Work for You

5 Pillars of Tqm How to Make Total Quality Management Work for You
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Product details

  • ISBN-13: 9780452271029
  • ISBN: 0452271029
  • Publication Date: 1995
  • Publisher: Penguin Group (USA) Incorporated

AUTHOR

Creech, Bill

SUMMARY

In this comprehensive look at TQM's fundamental principles and their implementation, Bill Creech explains how anyone can introduce the 5 pillars of TQM into every aspect of an organisation, using 19 major companies as examples.Creech, Bill is the author of '5 Pillars of Tqm How to Make Total Quality Management Work for You', published 1995 under ISBN 9780452271029 and ISBN 0452271029.

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