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9780850132014
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William Bethel teaches the sales rep to forge a trusting and understanding relationship with a potential customer ... to tune in to that customer's mind-set ... to become an ally and partner in meeting his or her special needs. Let this practical, pertinent guide provide your sales reps with the 10 steps they need to know to connect with their customers.Bethel, William is the author of '10 Steps to Connecting With Your Customers' with ISBN 9780850132014 and ISBN 0850132010.
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