Customer Relations Books

Browse New & Used Customer Relations Books

Results 201 - 250 of 1,820 for Customer Relations Books

201.

The 4 A's of Marketing: A Customer Perspective by Sheth, Jagdish, Sisodia, Ra... ISBN: 9780415898355 List Price: $49.95

$5.99 (Save 88%)

202.

Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics) by Pine, Joseph B., Peppers, D... ISBN: 9781422140277 List Price: $8.95

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203.

Relationship Marketing by Godson, Mark ISBN: 9780199211562 List Price: $85.00

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204.

Chocolates on the Pillow Aren't Enough Reinventing the Customer Experience by Tisch, Jonathan, Weber, Karl ISBN: 9780470043554 List Price: $26.95

$1.73 (Save 93%) $15.00 (Save 44%)

205.

If Disney Ran Your Hospital 9 1/2 Things You Would Do Differently by Lee, Fred ISBN: 9780974386003 List Price: $33.00

$4.88 (Save 85%) $15.00 (Save 54%)

206.

The Invisible Bridge: Your Journey Towards the Exceptional Using the Supernova Model of Clie... by Knapp, Robert D. ISBN: 9780470249277 List Price: $29.95

$12.79 (Save 57%)

207.

Customer Experience Edge by Soudagar, Reza, Iyer, Vinay... ISBN: 9780071786973 List Price: $30.00

$16.53 (Save 44%)

208.

55 Steps to Outrageous Service by Hatcher, Greg ISBN: 9780967605500 List Price: $29.95

$3.96 (Save 86%)

209.

Experience Economy Work Is Theater & Every Business a Stage by Pine, B. Joseph, II, Gilmor... ISBN: 9780875848198 List Price: $32.95

$1.22 (Save 96%) $15.00 (Save 54%)

210.

The Language of Trust: Selling Ideas in a World of Skeptics by Maslansky, Michael, West, S... ISBN: 9780735204560 List Price: $16.00

$8.61 (Save 46%) $15.00 (Save 6%)

211.

The New Relationship Marketing: How to Build a Large, Loyal, Profitable Network Using the So... by Taylor, A., Smith, Mari ISBN: 9781118063064 List Price: $24.95

$2.05 (Save 91%)

212.

Hug Your Customers The Proven Way to Personalize Sales and Achieve Astounding Results by Mitchell, Jack ISBN: 9781401300340 List Price: $19.95

$1.22 (Save 93%)

213.

Interior Design Clients : The Designer's Guide to Building and Keeping a Great Clientele by Williams, Thomas L. ISBN: 9781581156768

$57.94

214.

FT. Watkinson : How to Build a Bette_p by Watkinson, Matthew ISBN: 9780273775089 List Price: $29.99

$12.99 (Save 56%)

215.

Creating Customer Evangelists How Loyal Customers Become a Volunteer Sales Force by McConnell, Ben, Huba, Jacki... ISBN: 9780793155613 List Price: $25.00

$6.49 (Save 74%)

216.

Know Your Customer New Approaches to Understanding Customer Value and Satisfaction by Woodruff, Robert, Gardial, ... ISBN: 9781557865533 List Price: $52.95

$3.81 (Save 92%)

217.

One to One Future Building Relationships One Customer at a Time by Peppers, Don, Rogers, Martha ISBN: 9780385485661 List Price: $17.95

$1.74 (Save 90%)

218.

Customer Relationship Management by Anderson, Kristin, Kerr, Carol ISBN: 9780071379540 List Price: $16.95

$12.04 (Save 28%) $15.00 (Save 11%)

219.

Customer Service Management Training 101 : Quick and Easy Techniques That Get Great Results by Evenson, Renee ISBN: 9780814417157 List Price: $24.00

$4.26 (Save 82%)

220.

Salesforce.com For Dummies by Wong, Tom, Kao, Liz, Kaufma... ISBN: 9780470590713 List Price: $24.99

$7.00 (Save 71%)

221.

Social Customer : How Brands Can Use Social Crm to Acquire, Monetize, and Retain Fans, Frien... by Metz ISBN: 9780071759182 List Price: $25.00

$2.86 (Save 88%)

222.

Strategic Designer : Tools and Techniques for Managing the Design Process by Holston, David ISBN: 9781600617997 List Price: $24.99

$9.71 (Save 61%)

223.

Organizational Behavior by Colquitt, Jason, Lepine, Je... ISBN: 9780071220699

$6.27

224.

Working with Microsoft Dynamics CRM 2011 by Snyder, Mike, Steger, Jim ISBN: 9780735648128 List Price: $49.99

$98.82

225.

Customer Value Creation: Case Studies in Business to Business Success by Alderman, Jerry, Pigues, D.... ISBN: 9780470547991 List Price: $65.00

$67.76

226.

Business Process Mapping Workbook: Improving Customer Satisfaction by Jacka, J. Mike, Keller, Pau... ISBN: 9780470446287 List Price: $50.00

$13.79 (Save 72%)

227.

101 Activities for Delivering Knock Your Socks off Service by Performance Research Associ... ISBN: 9780814414446 List Price: $34.95

$27.56 (Save 21%)

228.

Customer Data Integration Reaching A Single Version Of Truth by Levy, Evan, Peppers, Don, R... ISBN: 9780471916970 List Price: $39.95

$10.44 (Save 73%)

229.

Salesforce.com for Dummies by Wong, Tom, Kao, Liz ISBN: 9780470048931 List Price: $24.99

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230.

Service Edge by Zemke, Ron, Schaap, Dick, P... ISBN: 9780452264939 List Price: $16.95

$2.15 (Save 87%)

231.

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Managemen... by Johnson, Michael D., Gustaf... ISBN: 9780787953102 List Price: $39.95

$2.69 (Save 93%)

232.

Perfect Phrases For Customer Service Hundreds of Tools, Techniques, and Scripts for Handling... by Bacal, Robert ISBN: 9780071444538 List Price: $9.95

$58.06

233.

Revolutionize Your Customer Experience by Shaw, Colin ISBN: 9781403936035 List Price: $32.95

$60.37

234.

Return On Customer Creating Maximum Value From Your Scarcest Resource by Rogers, Martha, Peppers, Don ISBN: 9780385510301 List Price: $24.95

$8.75 (Save 64%)

235.

Sun Tzu Strategies for Selling How to Use the Art of War to Build Lifelong Customer Relation... by Michaelson, Gerald A., Mich... ISBN: 9780071427302 List Price: $10.95

$15.18

236.

Key Account Management and Planning The Comprehensive Handbook for Managing Your Company's M... by Capon, Noel ISBN: 9780743211888 List Price: $45.00

$14.09 (Save 68%)

237.

Nordstrom Way The Inside Story of America's #1 Customer Service Company by Spector, Robert, McCarthy, ... ISBN: 9780471354864 List Price: $24.95

$60.24

238.

Loyalty Link How Loyal Employees Create Loyal Customers by McCarthy, Dennis G. ISBN: 9780471163893 List Price: $19.95

$14.95 (Save 25%)

239.

Relationship Selling The Key to Getting and Keeping Customers by Cathcart, Jim ISBN: 9780399516443 List Price: $12.95

$3.99 (Save 69%)

240.

Samurai Selling The Ancient Art of Service in Sales by Laughlin, Chuck ISBN: 9780312118853 List Price: $12.95

$0.58 (Save 95%)

241.

Willie's Way 6 Secrets for Wooing, Wowing, And Winning Customers And Their Loyalty by Van Hooser, Phillip, Hooser... ISBN: 9780471748076 List Price: $19.95

$4.93 (Save 75%)

242.

Indispensable How To Become The Company Your Customers Can't Live Without by Calloway, Joe ISBN: 9780471703082 List Price: $27.95

$1.24 (Save 95%)

243.

Customer Once, Client Forever 12 Tools for Building Lifetime Business Relationships by Buckingham, Richard ISBN: 9780938721826 List Price: $24.95

$2.24 (Save 91%)

244.

How to Win Customers and Keep Them for Life Revised and Updated for the Digital Age by LeBoeuf, Michael ISBN: 9780425175019 List Price: $15.00

$1.18 (Save 92%)

245.

Total Access Giving Customers What They Want in an Anytime, Anywhere World by McKenna, Regis ISBN: 9781578512447 List Price: $27.50

$11.92 (Save 56%)

246.

Breakthrough Customer Service Best Practices of Leaders in Customer Support by Brown, Stanley A. ISBN: 9780471642329 List Price: $49.95

$2.61 (Save 94%)

247.

Primal Connection : Reclaim Your Genetic Legacy of Health and Happiness by Sisson, Mark ISBN: 9780984755103

$1.15

248.

Call Centers For Dummies by Bergevin, Real, Kinder, Afs... ISBN: 9780470677438 List Price: $24.99

$12.28 (Save 50%)

249.

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organiza... by Berry, Leonard L., Seltman,... ISBN: 9780071621533

$2.99

250.

Strategic Customer Management: Strategizing the Sales Organization by Piercy, Nigel F., Lane, Nikala ISBN: 9780199544509 List Price: $55.00

$14.37 (Save 73%)

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