Customer Relations Books

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Results 101 - 150 of 1,820 for Customer Relations Books

101.

Monday Morning Customer Service - David Reed - Paperback by Reed, David, Cottrell, David ISBN: 9780974640327 List Price: $14.95

$1.22 (Save 91%)

102.

Exceeding Customer Expectations What Enterprise, America's #1 Car Rental Company, Can Teach ... by Kazanjian, Kirk, Taylor, An... ISBN: 9780385518321 List Price: $24.95

$1.96 (Save 92%)

103.

Starring You! The Insiders' Guide to Using Television and Media to Launch Your Brand, Your B... by Tracy, Marta, Noonan, Teren... ISBN: 9780061171123 List Price: $14.95

$15.62

104.

A Complaint is a Gift by Barlow, Janelle, Moller, Cl... ISBN: 9781576755822

$5.99

105.

You Will Be Satisfied Ford Motor's Top Salesman Shows You How to Turn Happy Customers into F... by Tasca, Bob, Caldwell, Peter ISBN: 9780887308598 List Price: $16.99

$3.50 (Save 79%)

106.

Building Great Customer Experiences by Shaw, Colin, Ivens, John ISBN: 9781403939494 List Price: $26.95

$1.86 (Save 93%)

107.

Managing the Customer Experience Turning Customers into Advocates by Wheeler, Joe, Smith, Shauna L. ISBN: 9780273661955 List Price: $39.99

$0.94 (Save 97%)

108.

Why People Don't Buy Things by Washburn, Harry, Wallace, Kim ISBN: 9780738201573 List Price: $14.95

$6.44 (Save 56%)

109.

Customer Loyalty How to Earn It, How to Keep It by Griffin, Jill ISBN: 9780787963880 List Price: $22.95

$1.88 (Save 91%)

110.

Call Center Management on Fast Forward Succeeding in Today's Dynamic Inbound Environment by Cleveland, Brad ISBN: 9780965909303 List Price: $34.95

$0.28 (Save 99%)

111.

The Hidden Power of Your Customers: 4 Keys to Grow Your Business Through Existing Customers by Carroll, Becky ISBN: 9781118018217 List Price: $24.95

$5.99 (Save 75%)

112.

From Selling to Serving: The Essence of Client Creation by Cassara, Lou ISBN: 9781933715803 List Price: $25.00

$3.83 (Save 84%)

113.

Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits by Ford, Lisa, McNair, David, ... ISBN: 9781605500386 List Price: $13.95

$5.87 (Save 57%)

114.

Green Your Work: Boost Your Bottom Line While Reducing Your Carbon Footprint by Carlson, Kim ISBN: 9781598699050

$6.01

115.

All Business Is Show Business: Strategies for Earning Standing Ovations from Your Customers ... by McKain, Scott ISBN: 9781558539747 List Price: $21.99

$0.65 (Save 97%)

116.

Customer Astonishment 10 Secrets to World-Class Customer Care by Checketts, Darby, Brown, Pa... ISBN: 9781931741682 List Price: $14.95

$10.00 (Save 33%)

117.

Creating Customer Evangelists How Loyal Customers Become a Volunteer Sales Force by McConnell, Ben, Huba, Jacki... ISBN: 9781419597213 List Price: $14.95

$5.56 (Save 62%)

118.

Exceptional Customer Service Going Beyond Your Good Service to Exceed the Cutomer's Expectation by Ford, Lisa, McNair, David, ... ISBN: 9781580624589 List Price: $12.95

$2.99 (Save 76%)

119.

Creating a Customer-Centered Culture Leadership in Quality, Innovation, and Speed by Lawton, Robin L. ISBN: 9780873891516 List Price: $35.00

$5.69 (Save 83%)

120.

Managing Customer Value by N-Mara ISBN: 9789812838278 List Price: $65.00

$60.38 (Save 7%)

121.

Customer Responsive Management The Flexible Advantage by Davis, Frank, Manrodt, Karl B. ISBN: 9781557865052 List Price: $59.95

$5.92 (Save 90%)

122.

Total Customer Service: The Ultimate Weapon by Davidow, William H., Uttal,... ISBN: 9780060920098 List Price: $13.00

$1.65 (Save 87%)

123.

The Authentic Brand: How Today's Top Entrepreneurs Connect with Their Customers by Rosica, Chris ISBN: 9780979310119

$8.66

124.

Reinventing Your Contact Center A Manager's Guide To Successful Multichannel CRM by Petouhoff, Natalie L., Schw... ISBN: 9780131837898 List Price: $31.00

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125.

Beyond Customer Satisfaction to Customer Loyalty; The Key to Greater Profitability by Bhote, Keki R. ISBN: 9780814423622 List Price: $19.95

$2.69 (Save 86%)

126.

Customer Friendly The Organizational Architecture of Service by Ziegenfuss, James ISBN: 9780761837534 List Price: $35.00

$2.99 (Save 91%)

127.

Mind Capture: How You Can Stand Out in the Age of Advertising Deficit Disorder by Rubleski, Tony, Gitomer, Je... ISBN: 9781600374579

$9.28

128.

How to Measure Customer Satisfaction by Hill, Nigel, Brierley, John... ISBN: 9780566085956 List Price: $49.95

$12.58 (Save 74%)

129.

Synchroservice! The Innovative Way to Build a Dynasty of Customers by Schonberger, Richard J., Sc... ISBN: 9780786302451 List Price: $32.50

$26.66 (Save 17%)

130.

Managing Quality Customer Service by Martin, William B. ISBN: 9780931961830 List Price: $12.95

$5.36 (Save 58%)

131.

Customer Relationship Management How to Turn a Good Business into a Great One! by Roberts-Phelps, Graham ISBN: 9781854181190 List Price: $24.95

$3.92 (Save 84%)

132.

Customer Intimacy Pick Your Partners, Shape Your Culture, Win Together by Wiersema, Fred ISBN: 9781888232424 List Price: $14.95

$6.92 (Save 53%)

133.

Customer Service Nightmares 100 Tales of the Worst Experiences Possible, and How They Could ... by Friedman, Nancy J. ISBN: 9781560524984 List Price: $12.95

$6.04 (Save 53%)

134.

Customer Satifaction Practical Tools for Building Important Relationships by Scott, Dru ISBN: 9781560525233 List Price: $13.95

$8.25 (Save 40%)

135.

Delivering Knock Your Socks Off Service by Anderson, Kristin, Zemke, R... ISBN: 9780814477779 List Price: $16.95

$0.01 (Save 99%)

136.

Complete Idiot's Guide to Great Customer Service by Blohowiak, Don, Karr, Ron, ... ISBN: 9780028619538 List Price: $16.95

$95.35

137.

Corporate Coach by Miller, James B., Brown, Pa... ISBN: 9780887306853 List Price: $15.95

$0.57 (Save 96%)

138.

Listening and Observing by Humphrey, Parczyk, K., Care... ISBN: 9780538690201 List Price: $19.95

$12.72 (Save 36%)

139.

Winning the Service Game by Schneider, Benjamin, Bowen,... ISBN: 9780875845708 List Price: $24.95

$6.76 (Save 72%)

140.

CUSTOMERS FOR LIFE (WITH NEW INTRO) (P) by Sewell, Carl, Peters, Tom, ... ISBN: 9780671021016 List Price: $14.00

$1.95 (Save 86%) $15.00

141.

Hotel Front Office Simulation A Workbook and Software Package by Kline, Sheryl F., Sullivan,... ISBN: 9780471203315 List Price: $67.95

$75.05

142.

Customer Relationship Management Getting It Right! by Kincaid, Judith W. ISBN: 9780130352118 List Price: $39.99

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143.

Crm Automation by Goldenberg, Barton J. ISBN: 9780130088512 List Price: $44.99

$97.63

144.

What's Your Problem? by Yates, Jon ISBN: 9780062009883 List Price: $14.99

$14.99

145.

Smart Entrepreneur's Guide to Social Networking : The Secrets of Using Social Networking to ... by Pitstick, Greg, Brown, William ISBN: 9781451500172 List Price: $19.95

$3.99 (Save 80%)

146.

Design at your service by Viladás, Xénia ISBN: 9788492643561 List Price: $18.95

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147.

Satisfied Customer Winners and Losers in the Battle for Buyer Preference by Fornell, Claes ISBN: 9781403981974 List Price: $27.95

$1.96 (Save 92%)

148.

Recharge Your Sales Career With Goals Setting & Time Management by Henry, Carl ISBN: 9780981791531 List Price: $12.95

$7.95 (Save 38%)

149.

The Heart of Marketing: Love Your Customers and They Will Love You Back by Sherven, Judith, Sniechowsk... ISBN: 9781600375590

$7.74

150.

Hiring Top Talent For Sales And Customer Service by Henry, Carl ISBN: 9780981791524 List Price: $12.95

$3.78 (Save 70%)

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