1.
Citizen Satisfaction : Improving Government Performance, Efficiency, and Citizen Trust
by Morgeson, Forrest
ISBN: 9780230341340
2.
Reign of the Customer : Customer-Centric Approaches to Improving Satisfaction
by Fornell, Claes, Morgeson II...
ISBN: 9783030135645
3.
Reign of the Customer : Customer-Centric Approaches to Improving Satisfaction
by Fornell, Claes, Morgeson, F...
ISBN: 9783030135614