Showing 1 - 13 of 13 Results
1.
Competing in a Service Economy: How to Create a Competitive Advantage Through Service Develo... by Johnson, Steve, Johnson, Mi... ISBN: 9780470448212 List Price: $34.95
2.
Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Managemen... by Johnson, Michael D., Gustaf... ISBN: 9780787953102 List Price: $39.95
3.
Conjoint Measurement Methods and Applications by Gustafsson, Anders, Herrman... ISBN: 9783540714033 List Price: $159.00
4.
Conjoint Measurement: Methods and Applications by Gustafsson, Anders, Herrman... ISBN: 9783642090561 List Price: $159.00
5.
Service Innovation by Gustafsson, Anders, Kristen... ISBN: 9781631574955 List Price: $59.95
7.
International Research Symposium on Service Excellence in Management (Quis) by Gustafsson, Anders, Kandamp... ISBN: 9781784414016 List Price: $199.00
8.
New Service Development and Innovation in the New Economy by Edvardsson, Bo, Gustafsson,... ISBN: 9789144015590 List Price: $21.50
9.
Competing in a Service Economy How to Create a Competitive Advantage Through Service Develop... by Johnson, Michael D., Gustaf... ISBN: 9780787961565 List Price: $32.95
10.
Conjoint Measurement Methods and Applications by Gustafsson, Anders, Herrman... ISBN: 9783540404798 List Price: $159.00
11.
COMPETING IN A SERVICE ECONOMY by Michael D. Johnson Anders G... ISBN: 9788126509386
13.
Service Innovation by Gustafsson, Anders, Schirr,... ISBN: 9781637423738 List Price: $31.99