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Showing 1 - 10 of 10 Results
1.
Effective Organizations Looking to the Future
Effective Organizations Looking to the Future by Armistead, Colin, Kiely, Julia ISBN: 9780304702626 List Price: $99.50

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2.
Outstanding Customer Service: Implementing the Best Ideas from around the World - Colin G. A...
Outstanding Customer Service: Implementing the Best Ideas from around the World - Colin G. A... by Armistead, Colin G., Clark,... ISBN: 9781556236297

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3.
Business Process Reegineering
Business Process Reegineering by Armistead, Colin G., Rowlan... ISBN: 9780471954903 List Price: $60.95

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4.
Operations Management in Service Industries and the Public Sector : Teacher's Manual
Operations Management in Service Industries and the Public Sector : Teacher's Manual by Voss, Christopher, Armistea... ISBN: 9780608202242 List Price: $33.80

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5.
Inspired Customer Service: Strategies for Quality Customer Service
Inspired Customer Service: Strategies for Quality Customer Service by Clutterbuck, David, Armiste... ISBN: 9780749408268 List Price: $32.95

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6.
Knowledge Management
Knowledge Management by Armistead, Colin ISBN: 9780304706044

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7.
Customer Support Audit
Customer Support Audit by Armistead, Colin ISBN: 9781907766091 List Price: $215.00
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8.
Future of Services Management
Future of Services Management by Armistead, Colin ISBN: 9780749410643 List Price: $24.95

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9.
Services Management : New Directions and Perspectives
Services Management : New Directions and Perspectives by Armistead, Colin G., Teare,... ISBN: 9780304336241

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10.
Managing Business Processes : BPR and Beyond
Managing Business Processes : BPR and Beyond by Armistead, Colin, Armistead... ISBN: 9780608212500 List Price: $116.60

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